Five ways to enhance your reports

Five ways to enhance your reports

Have you ever gone to a training session, made lots of notes, then done nothing with them when you returned to work? That’s what happened after I completed an online business case writing course back in August last year. When I finally got around to...
How to write a community engagement plan

How to write a community engagement plan

Are community engagement plans magically whipped up by the communications advisers at your council, or do you have to come up with them yourself? Even if they are mainly done for you, subject matter experts can definitely add value to them. While there is no one...
Five ways to ask the community for feedback

Five ways to ask the community for feedback

Do a job badly enough and you won’t be asked to do it again. That’s a commonly held belief, but it doesn’t always work out that way. I took TERRIBLE photos during vox pop Wednesdays in my first year as a journalist at the Hamilton Press. No matter what settings I...
How to write a submission that gets results

How to write a submission that gets results

It’s nearly that time of year again, when councils will be seeking feedback from the public on a wide range of plans, policies and bylaws.​I’ve read thousands of submissions. In my experience, the most effective submissions: provide a concise summary...